Questions? We Can Help.
Q: How many days do I have to volunteer and for how many hours?
A: We ask that you work 4 days over the course of the championship. This is divided into approximately four or five hour shifts or about 16-20 hours.
Q: Can my children volunteer? Is there an age requirement?
A: Yes, children ages 13 years old to 17 years old can be a junior volunteer. Junior volunteers may work as Standard Bearers and with Program Sales. Junior volunteer applications will be available in early 2019.
Q: What does the required volunteer fee cover?
A: The fee covers the uniform package which you select, preferred parking, credential for the week and meals during the days you are working. In addition you will have a one-time discount in the Merchandise Pavilion and complimentary admission into the Volunteer Party.
Q: How do I know my assignment?
A: Once you've completed your online registration and your payment has been processed, you will receive an email confirming your selection as a volunteer and assigning you to a committee. We will do our best to assign everyone to their first choice.
Q: If I am no longer able to volunteer, can I receive a refund?
A: Please contact the Championship Office at (574) 631-0951 to request a refund.
Q: Can I watch golf when I am not working?
A: Yes, your credential is valid for the entire week and we encourage you to do so. On days that you are working as a volunteer, before or after your shift, you are welcome to watch golf as a fan. On days that you are not working as a volunteer, please do not wear your uniform or visit Volunteer Headquarters.
Q: Can I be scheduled (shift assignments) at the same time as my spouse, friend, etc.?
A: We will make every effort to accommodate your scheduling requests. Make sure to list your request on your Registration Form, and select similar availability to the person you wish to work with when availability selection opens in February 2019.
Q: How do I know my schedule? And when will I receive my schedule?
A: After you select your availability online in February 2019, your schedule will be posted by your committee chair to your volunteer profile in May. Any changes or issues with your schedule will be made through the committee chair.
Q: How will I know where to go or what my committee does?
A: There will be an all volunteer orientation session about 1-2 months prior to the championship that will cover the basics. Orientation is not required for all volunteers, but specific committees will be required to attend mandatory training during the week of the event. If you are required to attend, you will be notified in advance
Q: When will the uniforms be shipped?
A: Uniforms will be shipped to your address on file with the championship in spring 2019.
Q: What do I do if my uniform does not fit?
A: We will offer multiple uniform exchange days prior to the championship. Volunteer uniform brand is Under Armour.
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